Privacy Policy

Kaiyo Suisan understands that your privacy is important. This privacy policy explains how our company, Kaiyo Suisan, collects, uses, discloses, and protects information obtained through your interaction with our online platform and services.

Information We Collect

We may collect information from you directly when you provide it to us, such as when you make an inquiry, request information about our services, or engage with certain features of our site. The types of information we collect may include: - Basic identification details you voluntarily provide. - Information related to your inquiries or requests. - Any other information you choose to provide when communicating with us.

We also automatically collect certain information about your visit to our online platform. This may include: - Technical information, such as the type of device you use, your IP address, browser type, and operating system. - Usage information, such as the pages you view, the time spent on our site, the links you click, and referring web addresses. - Information collected through cookies and similar technologies, as described below.

How We Use Your Information

We use the information we collect for various purposes, including: - To provide and maintain our online platform and services. - To respond to your inquiries and fulfill your requests. - To improve our site and understand how users interact with it. - To communicate with you about our services or updates, where permitted by law or with your consent. - For internal business purposes, such as data analysis, audits, and developing new services. - To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing (for individuals in the European Economic Area and United Kingdom)

We process your personal information based on specific legal grounds, including: - Your consent, where you have given us clear consent to process your personal information for a specific purpose. - Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. - Processing is necessary for compliance with a legal obligation that applies to us. - Processing is necessary for the purposes of our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests. Legitimate interests may include improving our services, communicating with you, and preventing fraud.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Disclosure of Your Information

We may share your information with third parties in the following circumstances: - With service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These service providers are obligated to protect your information. - When required by law or legal process, such as to comply with a subpoena, court order, or government request. - To protect our rights, property, or safety, and the rights, property, or safety of others. - In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction. - With your consent or at your direction.

We do not sell your personal information.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Cookies and Similar Technologies

Our online platform may use cookies and similar technologies to enhance your user experience, analyze site usage, and for other operational purposes. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our site.

International Data Transfers

As a global company, Kaiyo Suisan may transfer and store your personal information in countries outside of your country of residence, including Japan. These countries may have different data protection laws than your country. When transferring information across borders, we take steps to ensure that your information is treated securely and in accordance with this privacy policy and applicable data protection laws, such as implementing standard contractual clauses or relying on other approved transfer mechanisms.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include: - The right to access the personal information we hold about you. - The right to request correction of inaccurate personal information we hold about you. - The right to request erasure of your personal information. - The right to request restriction of processing of your personal information. - The right to object to the processing of your personal information. - The right to data portability, allowing you to receive a copy of your personal information in a structured, commonly used, and machine-readable format. - The right to withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before processing your request.

Children's Privacy

Our online platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without appropriate parental consent. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this privacy policy or our data practices, you can contact us at:

Kaiyo Suisan
2 Marunouchi Itchome
8th Floor
Chiyoda-ku, Tokyo, Tokyo Prefecture
100-0005
Japan